How can we help?

The Agent Deck GUI monitors an inter-process communication (IPC) channel. When Daemon Disconnected triggers, verify the socket location:

If another service or zombie test script is holding TCP port 4499, terminate it using:

Note: macOS requires granting full disk permissions if you run the daemon inside a sandboxed terminal environment like tmux inside iTerm2.

Agent Deck adheres to a strict Authentic Telemetry Mandate. Unlike consumer dashboards that synthesize or guess token usage curves based on heuristic averages, Agent Deck only displays verified numeric metrics directly piped from LLM provider APIs (Anthropic, OpenAI, local Ollama).

To inject custom telemetry probes, add our lightweight wrapper --ad-telemetry-hook to your agent launcher invocation.

Yes. The Agent Deck local daemon architecture runs 100% locally on localhost without requiring telemetry pings, remote license checkouts, or external cloud relays.

When operating behind high-security air gaps, simply disconnect or disable internet network cards. The hardware console interacts with the local binary using local USB HID raw reports and zero external dependencies.

If the OLED readout shows ambient power but turns unresponsive to rotary turn events or autonomous agent state shifts:

1. Check your operating system's USB HID permission tier. On macOS, ensure Input Monitoring includes AgentDeckHelper.
2. Avoid high-impedance unpowered USB 2.0 hubs. Connect directly via the supplied braided 10Gbps USB-C cable to supply full 5V 900mA bus power.
3. Execute agent-deck hardware reset-bus in your terminal to clear hung Detent encoder buffers.

If the detent motor was forcibly rotated during firmware updates, run the optical dial recalibration sequence via settings.

The primary dial is precision-milled from aerospace-grade 6061-T6 anodized aluminum. For maintenance:

• Use a dry micro-fiber cloth or low-pressure canned air along the knurled bevels to remove dust particles.
• Do NOT use acetone, mineral spirits, or petroleum-based degreasers which can compromise the matte anodic oxide layer.
• Isopropyl alcohol (70%) on a microfiber cloth is fully safe for spot cleaning sebum or hand oils.

Each unit reservation receives a unique cryptographic tracking token formatted as AD-BATCH-XXXXX. Enter your checkout email and token into the inquiry form below, and our automated dispatch webhook will send the latest shipping ledger update in under 5 minutes.

Founder batch shipments are dispatched via tracked DHL Express or FedEx International Priority with signed delivery.

Order reservations placed during the developer preview program represent prioritized allocations. Test and sample orders placed through the public staging console are simulated against Stripe sandbox rails while final assembly runs at our Shenzhen CNC manufacturing partners finalize the CE/FCC validation milestones.